NexGeneration Central
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OPERATIONS

Vigilant, responsive and reliable

Reliable 24 x 7 monitoring is the backbone of our operation. We understand the responsibility you place on us, and we take it very seriously.

Power - Guaranteed continuous service 24/7/365

NEXgeneration Central houses auto-on dual natural gas back-up generators and immediate online APC UPS (Uninterruptible Power Supply) back-up ensure continuous power, even in the event of an extended power outage. We also have access to a third building generator if needed.

          

 

Automation & Servers

Our automation software SQL databases run on mirrored SSD (Enterprise Solid State) hard drives and triple-redundant HP® Quad-Core file servers, which exceed standard UL requirements.

Communications

Redundant voice communications are provided by Verizon wireless. Redundant receiver PRI/T1 communications are provided by COX Communications and Verizon and served by both fiber and copper technology from two different service providers. Toll Free digital voice and alarm communications provided by CenturyLink. IP communications provided by Verizon over a dedicated fiber circuit. Redundant IP communication services provided by KeepYourIP.com

 

Extraordinary service and response

Our highly trained bi-linqual professionals, with combined experience of over 50 years in the industry, are qualified to monitor a wide range of signals, supervise multiple locations, and take immediate action when needed. And, it’s easy to work with us—our people are personable and attentive in their dealings with you and your clients. We believe that our client relationships are unsurpassed in the industry.

Our facilities are FM certified and UL listed and our staff are CSAA 5 Diamond Certified both Level I & II.

 

 


 

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"When I was with other central stations, I was a number. With NEXgeneration Central, I am Dave. There is always a live person there to help my needs. It is very comforting to know that NEXgen always treats MY customers like THEIR family."

Dave from Florida

NexGeneration Central Interlogix Videofied AES IntelliNet Paradox KP Systems Napco DMP Interlogix Teldat Firelite Alarms Bosch Bosch Silent Knight Ademcol Honeywell DSC Surgard