NexGeneration Central
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MANAGEMENT TEAM

Matthew E. Bergeron, Chief Operating Officer

Matthew has deep competencies in the technologies and services that keep our dealers’ customers safe and secure and make NEXgeneration Central a leader in service and support. He keeps the company and all departments running smoothly, ensuring NEXgen maintains state-of-the-art technologies to support its dealers, leading all evaluation, acquisition and implementation initiatives. Matthew is currently active as secretary for the Rhode Island Alarm and Systems Contractors Association.

Matthew became General Manager/COO shortly after joining NEXgeneration Central in October 2002, beginning as a dispatcher, which he believes provided valuable insight and perspective that helped him better understand and serve customer needs.

Early in his career, Matthew was a dispatcher for a regional police department in central New Hampshire. He then began his technical career as a Service Technician advancing to Northeast Field Service Manager at UNICOM in Providence, Rhode Island before joining NEXgen. He has earned a number of advanced computer certifications over the years that, combined with his experience, have helped him develop a distinctive expertise in security-related technologies. Matthew is also a co-owner of a daycare & community center in Providence, RI.


Daniel Rayhall, Central Station Manager

Daniel has a deep understanding for superior customer service and leadership. Through his experience within the security industry and management skills NEXgeneration Central can continue to deliver strong and precise customer service.

Daniel graduated in 2005 and at the same time obtained his Associates degree in Criminal Justice through the early college program in Greensboro, NC. He used his degree to work as a leuitenanat for a private police company in NC for 3 years where he managed a staff of 42 officers. Daniel then relocated to RI where he worked as a Field Operations Manager, managing a staff of approximately 300 employees and 1200 clients. Daniel brings to NEXgeneration Central, customer service, management experience, law enforcement experience, and dedication to hard work.


Pauline Parris, Accounting Administrator

Pauline brings strong financial skills to our dealer interactions, ensuring prompt and accurate reporting – essential for the businesses who rely on NEXgeneration Central. She joined NEXgen in January 2011 and is responsible for A/R, A/P and Collections for the entire company.

Pauline graduated from Plus School of Business where she decided to pursue a career in payroll and taxes. In addition to her position at
NEXgen, Pauline has her own income tax business. She has also been
a Certified Paid Preparer for the IRS since 1980.


 

 

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"Courteous and quick, always willing to help anyway they can. The few times they have not had the answer, they do everything they can to help get the answer, or at least direct you to where you may find the answer you need."

Greg from Ohio

NexGeneration Central Interlogix Videofied AES IntelliNet Paradox KP Systems Napco DMP Interlogix Teldat Firelite Alarms Bosch Bosch Silent Knight Ademcol Honeywell DSC Surgard